Terms & Conditions
- Payment Terms: In order to preserve an efficient price, we ask you to contribute to one of the following terms.
Changes or Cancellations: Modifications to files in progress may or may not require additional cost. We will require a payment for the work performed, in the case of cancellation. Production time is guaranteed 24 hours (only on specific stock paper). Time may vary from 5-10 business days. Production days are Monday - Friday. If your order requires additional modifications, we will inform you before operating any work.
Errors & Defects: In case of errors, our liability is extremely limited. However when re-productions are authorized, we will re-produce the product precisely according to original specifications. If alterations are made, additional costs may apply. It is the customer's responsibility to check the final proof and layout of all orders before the actual printing. Typographical errors, which may include but are not limited to, errors in spelling, grammar, punctuation, graphics, fonts or content, cannot be responsibility of Discount Prints. All orders are sent for approval prior to completion by phone, email or fax. Screen proofs can be used to help display layout, text accuracy, and image placement and proportion, but not color or density. We make every effort to match the gradient density of each color; however, we are not responsible for the final appearance of a color. The appearance of printed colors may be affected by UV coating. Once the final proof has been approved by the customer, no further changes can be made to that order. This also applies for orders that do not need proof. If you require a proof, additional charges may apply. Please review the final proof carefully prior to completing approval. We are not responsible for color conversions on RGB or PMS Pantone Colors. We have templates at our website that may result in handy.
Right to Promote: We reserve the right to tag, re-use all stock files, in our add campaigns, otherwise specified in writing at the time you place the order.
Overruns or Underruns: Many times it is not possible to determine the exact quantity we will complete.
Standard Trade Practices: You will be billed for the number of impressions delivered. Not to exceed 10% over or under the quantity you have ordered.
No Overs: You will find that your order could run short by more than 10% you must request this otherwise in writing.
Exact Quantity or No Less: Additional production time may apply, must request this in writing.
Process color: CMYK (Cyan,Magenta,Yellow and Black)
Damage Goods or Claims: The liability is that of the carrier.
Shipping: UPS Ground, if you happen to have an efficient carrier you must notify upon order completion, special arrangements need to be made. Rush deliveries in restricted areas available (Price based on Zip Code) - Getting your job early in your hands is significant for us. If however you need a different method of shipment, we will make all of our effort to deliver it on time. Additional fees will apply.
- Credit Card: We accept Visa, MasterCard, American Express, and Discover. We keep Credit Card on file for next order.
- Payment Upon Placing Order: A 3% will be awarded towards order, when paying amount in full by cash or check. 100% is required upon placing order.